Friday, March 20, 2015

Equal pay is one thing, but what about other biases?

Good news ladies, the day will come when you will earn as much as men. Of course, depending on where you live, it may not happen within your lifetime.

Last week, a new report released from the Institute for Women’s Policy Research predicted when women will achieve equal pay based on the state in which they live. Residents of Florida top the list reaching this distinction by 2038 followed closely by California and Maryland in 2042. But, women in Wyoming will have the longest wait until 2106. I’m luckier than most – as a resident of Minnesota I could see equal pay by 2054. Unfortunately, this will be after my professional career ends assuming I retire in my 60s.

Recently, the call for equal pay has gone beyond the walls of small businesses and corporate America to the entertainment industry. In the week following Oscar night, the speech that got the most attention was delivered by Patricia Arquette with her plea for equal pay. Certainly, gender bias hits all industries but it can be a little hard to relate to people earning millions of dollars. In 2013, the average pay for American men and women was reported as approximately $36,700 versus $44,700 or an average of 82.5 cents for every dollar a man earns.

When I look back on my career I do recognize bias. The ideas that weren’t considered until pitched by male colleagues. The male coworkers who soared into leadership roles based on potential versus my female colleagues and I who were asked to prove we could do the job before getting promoted. Or simply the fact that I worked in a department comprised of 75% women being led by a management team of 75% men.

But, I also recognize that gender bias is only the beginning. We all experience bias and use bias without even realizing it.

We naturally gravitate toward people who are like ourselves. This is how we pick friends and mates. So, it would only be natural that we use this instinct to choose employees as well. But, friendships are based on subjective reasoning and a workplace is supposed to be objective. Equal employment opportunity affirmative action laws and regulations were created in an effort to abolish bias and protect people’s rights in the workplace. This includes a multitude of differences including gender, race, age, religion and sexual orientation among others. Since equal pay is still being discussed one could argue its effectiveness in the workplace. But, there are also a number of differences that aren’t protected and may be the reason for not getting a job.

A smart job applicant knows that they are judged within the first two minutes of an interview. There are studies that say tall men get promoted faster and petite women have more advantages in the workplace. But, I don’t foresee legal protection for short men or large women. Just think of the number of factors that could be judged in an interview – appearance, social class, background, etc. The fact is that the list of unconscious bias is large and there is no way to track it or prove it much less protect it by law. Yet, this bias can have a great effect on someone’s career.

Recently, I was asked to do a taped video screening for a job and it was an uncomfortable experience. I didn’t fear the camera. After all, I started my career in broadcasting. I didn’t fear my word choices. As a PR professional, I get paid to write key messages. Instead, I recognized the opportunity for bias. A recruiter could unconsciously make an assumption about me based on what they saw and heard. Yes, the same could be said of a face-to-face interview; but, the two-way conversation that happens during a live interview provides an opportunity to create a connection and perhaps change a first impression. A one-sided taped response doesn’t provide the same opportunity. As a result, I was never more conscious of my appearance, expression and clothing choices.

What if the person viewing the tape doesn’t like redheads?

I realize that bias against redheads may be a little unrealistic. But unfortunately, appearance also plays its part in gender bias. Last year, an Australian news anchor wore the same suit on air for a year and no one noticed. He did this in response to his female co-anchor’s experience of being scrutinized and ridiculed for her clothing choices. “I’m judged on my interviews … on how I do my job, basically,” he said. “Women are judged much more harshly and keenly for what they do, what they say and what they wear.”

And that brings us back to the Oscars. This year, the #askhermore campaign was a part of the red carpet as much as the celebrities that walked it. This movement grew from the realization that men are asked more relevant questions about their acting roles and careers than women who are often only asked what they are wearing. Call it bias or the power of the fashion industry but the next week almost every news source was still talking about what the women were wearing.

I applaud Patricia Arquette’s eloquent speech and I support equal pay and opportunities for women. But, as long as we have free choice I believe we will always experience some form of bias, both men and women alike.

Wednesday, March 11, 2015

When 1+1=3 Everyone Wins

This was originally published in the December 2014 inTEgro newsletter produced by Al Watts, a veteran consultant, senior team coach and meeting facilitator who I met as a select participant in the RBC Wealth Management 2014 leadership development program. Following our work together he asked me to be his December guest columnist to share my insights about professionalism, committing to excellence, synergy and what happens when they come together.

Only those who risk going too far can possibly find out how far they can go.
T.S. Eliot

I’ve heard it said that the best personal relationships happen not when 1+1=2 but when 1+1=3. When the combination of two individuals transcends the basic and becomes better than either imagined. I believe the same is true in a professional relationship between a business and its employees.

Just as in a relationship, using a checklist of requirements for suitable candidates doesn’t guarantee success. Likewise, a job description that looks good on paper may result in the wrong culture fit for an employee. Companies, industries and new techniques can be learned, skills can be honed, but it is the personality, drive and enthusiasm of both a candidate and an employer that can move the relationship from ordinary to extraordinary.

After all, doing your job does not mean just doing your job.

Stephen Covey writes that “synergy is what happens when one plus one equals ten or a hundred or even a thousand! It’s the profound result when two or more respectful human beings determine to go beyond their preconceived ideas to meet a great challenge.”

Getting through a To Do List may meet the expectations of a job but it doesn’t bring the most value to either a company or its shareholders. It is when a person is pushed or allowed to go beyond what is expected that the magic happens.

The rewritten paragraph that moves a speech from effective to quotable.

The collaboration that moves a project from accomplishing goals to achieving unexpected outcomes.

The voice of dissent that moves a discussion from logical, linear thinking to creative, lateral thinking.

I have always been a person who wonders if there might be a better way to do something that hasn’t been considered or discovered yet. When I was young, asking “why” sometimes got me into trouble with teachers or my parents. In certain circumstances, you just have to do things the established way. But, sometimes, not asking “why” can be detrimental, too. Not taking the risk or allowing risk limits the possibilities and prevents the magic.

I have had some powerful moments in my career when magic happened. Each of these projects had a different scope and different outcomes. But they had one thing in common – a leader and company that encouraged thinking beyond the expected results.

Just as often, however, I found situations when a new way of thinking wasn’t expected or supported. When doing it like it has always been done is enough. I often wonder why this happens. Is it a fear of taking a risk? Is it a feeling of having too much work or too little time to think beyond the basic? Or, is it the standard of mediocrity reinforced by a society that rewards individuals simply for making an effort rather than achieving greatness.

I don’t know the answer. But I do know that in my professional life I want 1+1 to equal 3. I want to thrive in an environment that encourages me to think beyond what is being asked of me. I want an employer who looks for someone who can offer more than the ability to place a checkmark next to a task on an ever-increasing To Do list. And, I want to have the courage and confidence to always expect more of myself.


When 1+1=3, both employers and employees win.